Services for Seniors

James Bay Community Project and Capital City Volunteers support low-income seniors ($35,000 or less for an individual, $45,000 or less for a couple) age 65+ to live independently in their own home.

Our Services Include:


Outreach workers offer support to people living in the Municipality of Victoria. Outreach workers can:

  • Provide information about resources in the City of Victoria
  • Provide information about programs operating out of James Bay Community Project
  • Link and refer you to the programs we offer (i.e. volunteer-delivered services and Better at Home Light Housekeeping)

Volunteer-Delivered Services

James Bay Community Project and Capital City Volunteers have a roster of dedicated volunteers who can assist with tasks including:

  • In-home friendly visits
  • Walking
  • Light gardening
  • Reading and writing assistance
  • Computer support
  • Income tax preparation
  • Organizing assistance
  • Minor home repairs
  • Dog walking
  • Medical and errand drives

Program registration is required for all services

Light Housekeeping

The Better at Home Light Housekeeping Program supports seniors 65+ in the municipalities of Victoria and Oak Bay to remain living independently at home. The light housekeeping program offers 2 hours of service once a month. The cleaning includes:

  • Full clean of the bathroom
  • Basic clean of kitchen
  • Changing of bed linens
  • Garbage and recycling
  • Vacuuming and/or cleaning of the floors throughout the home

Laundry services are not provided

Fee for light housekeeping service is on a sliding scale based on the senior’s household income, seniors may qualify for a subsidy


To be connected with the services offered by JBCP/CCV, prospective participants must adhere to the intake process and agree to a home visit to be assessed for services. Seniors may self-refer.

To make a referral for someone living in James Bay, please click the button below:

To make a referral for someone living anywhere in the Municipality of Victoria (other than James Bay) please click the button below:

Looking for something else? 

Click on the calendar button below to learn more about our other programs and services for adults, families, youth and seniors in our community: